Frequently Asked Questions

Any business where employees spend time on repetitive knowledge work: drafting emails, summarizing documents, researching, formatting reports. We work with dental clinics, marketing agencies, law firms, healthcare offices, professional services firms, and SaaS companies. If your team uses a computer, they will benefit from AI training.

Generic courses teach tools. We teach your team how to use those tools in their actual job. Every exercise is built around your workflows, your industry, and the specific AI tools your organization already has access to. Your team leaves with prompts they will use tomorrow, not theory they will forget by Friday.

That is exactly who we design this for. We start with fundamentals (what AI is, what it is not, and why hallucinations matter) before moving to hands-on practice. No prior AI experience is required. The goal is confident, practical use by the end of the session, regardless of starting point.

Both. We deliver in-person sessions at your office across Calgary, Edmonton, and Alberta, as well as live virtual sessions for remote or hybrid teams. The experience is equally hands-on either way. We do not record and send a video. Every session is live, interactive, and specific to your team.

We cover the platforms your team will actually use: Apple Intelligence (on-device, private, built into your Apple devices), Claude (our specialty, ideal for business writing and document work), ChatGPT, Microsoft Copilot (for Microsoft 365 users), and Google Gemini. We help your team understand which tool fits which task rather than picking one and ignoring the rest.

Six modules: AI Fundamentals (what AI can and cannot do), Hands-On Daily Skills (email, summaries, drafts), AI and Your Existing Tools (which platform for which task), Industry-Specific Exercises (built for your workflows), AI Policy and Compliance (PIPEDA, PIPA, data safety), and an Action Plan so every attendee leaves with next steps. All modules are included in the Full-Day Intensive and Lunch and Learn Series.

Yes, and it always is. We do not run off-the-shelf workshops. Before every session we learn your workflows, your tools, and your concerns. Medical offices get PIPEDA and HIA scenarios. Marketing teams get content pipeline exercises. Law firms get document review and research workflows. The industry-specific module is part of every Full-Day Intensive and Lunch and Learn.

This is the right question to ask. Generic training fails because it does not connect to real work. Every exercise in our program uses scenarios from your industry and tools your team already has access to. Each attendee also builds a personal AI action plan before the session ends: specific tasks they will use AI for starting the next day. We also offer ongoing support so the habits actually stick.

It depends on which tool and how it is used, and this is exactly what your team needs to know. Free consumer AI tools can store and train on your inputs. Enterprise versions of Claude, ChatGPT, and Copilot have different data handling policies. Apple Intelligence processes data on-device. We cover data safety in every session so your team knows the difference before they make a mistake.

PIPEDA applies federally. In Alberta, PIPA governs private sector organizations. In healthcare, HIA applies. These laws affect what data your team can put into AI tools, where that data goes, and whether consent is required. We address this directly and every Full-Day and Lunch and Learn session includes an AI acceptable use policy your organization can implement immediately.

Yes. Every Full-Day Intensive and Lunch and Learn Series includes an AI policy workshop. You leave with a draft AI acceptable use policy tailored to your organization, covering approved tools, data handling rules, and employee responsibilities. This alone is worth the training investment for most regulated industries.

Yes, in many cases. Provincial job grants across Canada, including Alberta's Canada-Alberta Job Grant and BC's Employer Training Grant, can cover 50 to 80 percent of eligible training costs. US federal and state programs are also available. The Full-Day Intensive and Lunch and Learn Series are structured to qualify. Ask us which programs apply to your province or state before booking.

The Executive Briefing (90 minutes, up to 15 people) starts at $750. The Full-Day Intensive (6-7 hours, all 6 modules, up to 15 people) starts at $5,500. The Lunch and Learn Series (4 sessions over 4 weeks) starts at $6,500. Government grants can reduce costs by 50 to 80 percent. Most teams reach break-even within 30 to 60 days.

It means tasks that currently take an hour (drafting a proposal, summarizing a meeting, researching a topic, formatting a report) take 10 to 15 minutes with AI. Published research from McKinsey and Harvard Business School puts average productivity gains at 20 to 40 percent for trained AI users. One hour per person per day is a conservative estimate. That is 260 hours per employee per year.

We offer three ongoing support options: a Monthly AI Update Session (60-minute live session covering what changed in AI tools that month), the AI Champions Program (we train 2 to 3 internal experts with monthly coaching), and an AI Newsletter and Prompt Library (weekly updates and a curated library of tested prompts by role and industry). Ongoing packages start at $500 per month and can be bundled with initial training at a discount.

AI tools change week to week. Our training content is updated continuously, not annually. Our ongoing monthly sessions keep your team current without requiring everyone to sit through another full-day course every time a major model update drops. Forrester research shows one-off training does not produce lasting gains. Our retainer model is designed around that reality.

Yes. AI training is one part of what RIPEDA does. Through ripeda.com, we provide fully managed Apple IT services for businesses across Alberta and beyond: device management, network security, help desk, hardware procurement, and Apple Authorized repairs. Many of our AI training clients are also managed IT clients, which means we advise on both the people side and the infrastructure side of your AI adoption.